Find answers for your questions!
What is Vortex?
What are advantages of cloud gaming? Are there any?
Ok, it looks so good, but there have to be some disadvantages, are there any?
How does Vortex work?
What are the benefits of using Vortex?
What are the benefits of using Vortex?
I want to play! How much does it cost?
You will receive full access to Vortex library for only $9,99 a month.
You can pay with any of the following methods: PayPal, credit card, bank transfer, Google Play and Windows 10 in-app purchase.
With new games being added to the library every week, you get more and more value every month. Of course, you can cancel your subscription at any point.
What am I paying for?
What platforms does Vortex support?
What are the minimum requirements for Vortex?
Internet connection requirements
We recommend that you have at least 10Mbps Internet connection (use LAN for the best experience).
Make sure your bandwidth is not overloaded by other applications. For the best performance close additional tabs in your browser and programs that may affect your Internet connection (like YouTube, Facebook etc.)
For all devices with Android: You must use Android 4.4 or later
For Windows: You must use Windows 7,8,10 64-bit
For browser: You must use Google Chrome V58 or later on any operating system
For macOS: You must use Version 10.13 or later
For Microsoft Store app: You must use Windows 10 OS
What games are available at Vortex?
We have over 100 games in our library and we are adding new games every month.
You can play a lot of well known titles such as: Fortnite, Witcher 3, CS:GO, Fortnite, GTA V, Dead by Daylight, League of Legends,Team Fortress 2, Fallout 4, Path of Exile, Shadow of Tomb Raider, Pillars of Eternity II: Deadfire, Cuisine Royale, Monster Hunter: World, World of Tanks, Dota 2, Paladins and tons of licensed indie games.
Can I play other games?
Currently, there is no such option. You may play only games that are available in our library.
Can I get a free trial?
Currently, there are no free trials available.
But there is still a way not to pay for our subscription. You can join our affiliate program and earn real money! You will get 10% of the subscription price for each user who signs up from your affiliate link. This way, if you get just 10 people to subscribe to Vortex, you won’t have to pay for your subscription.
For more information, please visit: Affiliate
How can I get a VIP account?
We're happy to inform you that in the near future we will be introducing VIP accounts which will provide you with a lot of new premium features.
Can I record a review or video featuring Vortex?
What is Vortex Affiliate program?
Our affiliate program is a partnership between you as a website owner and Vortex. It is based on a commission system. You'll receive 10% of the subscription value from each new user who subscribes to Vortex via your link. For more details, please go here: https://vortex.gg/affiliate
WHAT ABOUT MY IN-GAME SAVES?
We'll be keeping your save data in safe cloud storage up to 30 days after your subscription expires.
Please note that if you start playing at Vortex, your previous save files won’t be transferred to your Vortex account. The good news is that once you start your subscription, all game saves you create will be stored and synchronized with Steam or with our database for non-Steam games.
HOW DO I LINK MY STEAM ACCOUNT?
In order to play Steam licensed games, you need to link your Steam account to Vortex account. In order to do so, you must create a public Steam community profile and make your games list visible to us (public).
Here are a few simple steps you should follow:
Step 1: Create Steam community profile or login if you already have an account: Steam
Step 2: Go to your profile and choose privacy settings.
Step 3: Change games list visibilty to public.
Step 4: Go to your Vortex account and link it with your Steam account.
Warning: We are not storing your Steam games list. We check if you own a particular game every time you want to play it. Please keep your privacy settings set on public, as long as you are using Vortex.
And what about game updates?
The frequency of our updates depends on the creators of a given game. Some games are updated very often, eg. Fortnite, World of Tanks, World of Warships. Others are updated less frequently, e.g. GTA V, Witcher 3.
We do our best on our side to update games as quickly as possible on a regular basis. Please note that during maintenance breaks there is no possibility of playing the game which is being updated.
Should any errors prevent game playing, please report them to https://vortexgg.zendesk.com/hc/en-us/requests/new so that we can quickly diagnose and fix them.
How can I play Fortnite at Vortex?
It’s very simple! Just follow these simple steps:
How can I play GTA V at Vortex?
In order to play GTA V, you need to own the game on Steam.
Follow these simple steps:
Please note that Rockstar, the creator of GTA V, owns a Social Club - which is a launcher for GTA V. However, it is also possible to buy GTA V on Steam.
Please note that on Vortex you can play GTA 5 if you bought it on Steam.
Why do I need to connect my Steam account to Vortex?
We do not store information about your Steam games library. It means that every time you want to run your favorite game, we need to check if you own it on Steam.
Why do I need to set up my Steam account to public?
We need to check if you own the game you want to play. The public mode allows us to check your games list.
Why do I need to keep public settings for my Steam account?
We do not store information about your Steam account, so each time you want to play, we need to check if the game is in your Steam games library.
My account has been blocked and I can’t log in. What should I do?
At Vortex we care a lot about the safety of your data. As we detected unusual activity on your account we have temporarily blocked it. Please wait a few minutes and try logging in again. Make sure the email address and password you are using are correct. If you still can't log in and you are sure you are using the correct credentials, please contact us!.